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FAQ
Where is Upsolar located?

While Upsolar Global is registered in Hong Kong, our presence can be felt around the world. Our headquarters and R&D center are located in Shanghai, and we’ve established local offices in both established and emerging PV markets across Europe, Asia, Australia and the Americas to help accelerate solar energy adoption.

Where are your manufacturing facilities?

Upsolar built its asset-light business around a fabless production model. As such, we partner with globally respected manufacturers in Europe, Asia and North America to deliver reliable, high-quality products to our customers.

What kind of warranties and insurance do you offer?

Upsolar products are supported by a 10-year product warranty, as well as a 25-year performance guarantee, to ensure superior long-term performance and safeguard customers’ investments.

Can I visit your factory before placing an order?

We are happy to facilitate visits for prospective customers with any of our manufacturing partners. Please send your request to your local Upsolar sales representative, and we will schedule a walkthrough of the nearest production facility at your convenience.

Where do you have logistics support?

Upsolar houses numerous logistic centers to support our global sales network. We have shipped more than one gigawatt of our products across six continents and pride ourselves on delivering excellent service to these customers throughout the lifetime of their systems.

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